Small Business Service Bureau, Inc. (SBSB) is a national membership organization
serving the small business community—family businesses, home-based businesses, small
companies, military veterans turned entrepreneurs, and the self-employed.
At www.sbsb.com you have access to valuable online tools for growing your business,
starting your business, protecting your business, and getting your voice heard on
Mission, Vision, and Values
SBSB protects the small businesses that are the heart of America’s free enterprise
system, so they can start, grow, and succeed in business. SBSB strives to help our
members achieve financial security by providing specialized business knowledge,
plus a full range of highly competitive business savings programs andinsurance products
SBSB improves the business climate for small businesses through its programs, services
and active Legislative Advocacy and Action program. We offer our members high-quality
business and financial products and services at competitive prices, serving as the
small business owner’s single source for all his or her small business needs.
SBSB prides itself on the promotion and encouragement of a business culture based
upon quality customer service and the caring for, and fairness toward, its clients,
customers, and employees.
SBSB was founded in 1967 by entrepreneur Francis R. Carroll. Everywhere he went
Mr. Carroll saw that very small businesses needed legislative advocacy to get their
voices heard, business knowledge to help their business grow, and access to to group
health and dental insurance. From that grew the idea to pool these small companies
into a national small business organization that would give them the clout and influence
of a big business.
Today SBSB is a national membership organization serving the small business community—family
businesses, home-based businesses, small companies, military veterans turned entrepreneurs,
and the self-employed.
Member Benefits and Services
Find the best insurance Find the best insurance plan, at the best price, to meet your needs—from health
and dental, to personal lines to business insurance, SBSB provides fresh, valuable
information that helps small business owners protect and build their business.
Legislative Advocacy Make your voice heard, with regular Ballots, Legislative Alerts, and online Hot
Issue Polls. Our Members opinions inform our positions in Washington, D.C. and state
Small Business Knowledge Center protect, or start your business with the tools, how-to tips, and resources
available from SBSB. From finance help to small business management to legal considerations,
SBSB gives you the specialized knowledge you need to succeed.
As a value-add for Members, SBSB provides several FREE publications that will keep you informed and inspire action, delivered right to your inbox!
Business Saving Programs
To remain competitive, small business operations need discounts and reduced rates
on products and services they use every day. SBSB provides members with a wide range
of savings programs on vital products and services, which are exclusive to our members
With more than 40 years of experience advocating for the interests of small businesses,
SBSB Founder Frank Carroll has learned that information is power, “Legislation and
government regulations can put you out of business faster than the competition.”
SBSB is an affiliate of Carroll Enterprises, Inc. whose family of businesses includes
the Small Business Insurance Agency, Inc. (SBIA), Pivot.com, Sterlingbridge, Group
Health & Benefit Administrators, Inc. (GHBA) and Direct Response Marketing, Inc.
The SBSB National Operations Center is located at 554 Main Street, Worcester, Massachusetts.