Small Business Service Bureau, Inc. Privacy Policy
Small Business Service Bureau, Inc. (SBSB) is an affiliate of Carroll Enterprises,
Inc. whose family of businesses includes the Small Business Insurance Agency, Inc.
(SBIA), Pivot.com, Group Health & Benefit Administrators, Inc. (GHBA) and Direct
Response Marketing, Inc. (DRM).
SBSB is committed to respecting and protecting your privacy. Should you choose to
provide your Email address or any other personal information on any of the forms
found on our site; you can be assured that it will only be used to support your
relationship with SBSB. This privacy policy is intended for all users of SBSB.
By visiting this website you agree to be bound by the terms and conditions of this
Privacy Policy. If you do not agree please do not use or access our services.
In this privacy policy, you will find information on these areas:
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What personally identifiable information SBSB collects
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What personally identifiable information third parties collect through the website
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What organization collects the information
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How SBSB uses the information
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With whom SBSB may share user information
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What choices are available to users regarding collection, use and distribution of
the information
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What types of security procedures are in place to protect the loss, misuse or alteration
of information under SBSB control
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How users can correct any inaccuracies in the information
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If users have questions or concerns regarding this statement, they should contact
SBSB at info@SBSB.com
Any violation of this privacy policy will lead to suspension of use privileges and
permanent removal from this website.
Information Collection and Use
SBSB is the sole owner of the information collected on our site. SBSB collects and
monitors information from our users at several different points on our website.
Registration
In order to use this website and/or review or place any job offers, a user must
first complete the registration form. During registration a user is required to
give contact information (such as name and email address). We use this information
to contact the user, if necessary. If offered, it is optional for the user to provide
demographic information (such as income level and gender), and unique identifiers
(such as username), but encouraged so we can provide a more personalized experience
on our site. Please safeguard your personal information. You may be liable for unauthorized
use of our website, as well as have your private information used by others. Unless
you opt-out, you give SBSB permission to use your information as per this privacy
policy.
While SBSB will make every effort possible to protect your privacy, we do not promise,
nor should you expect, that your personally identifiable information or private
communications will always remain private. This will include parties who attempt
to illegally enter our website and intercept or access transmissions or private
communications. Unless described otherwise in this privacy policy, we will not sell
any information. All information collected will be used solely by SBSB to deliver
targeted newsletters and advertisements.
Profile
We store information that we collect through cookies, log files and/or third parties
to create a profile of our users. A profile is stored information that we keep on
individual users that details their viewing preferences. Consequently, collected
information is tied to the users’ personally identifiable information to provide
offers and improve the content of the site for the user. This profile is used to
tailor a user’s visit to our website and to direct pertinent marketing promotions
to them. We do not share your profile with other third parties, unless specifically
mentioned in this agreement.
Cookies
A cookie is a piece of data stored on the user’s computer tied to information about
the user. We may use both session ID cookies and persistent cookies. For the session
ID cookie, once users close the browser, the cookie simply terminates. A persistent
cookie is a small text file stored on the user’s hard drive for an extended period
of time. Persistent cookies can be removed by following Internet browser help file
directions.
Cookies, if used, will be used on our site to remember and recall login names, login
information, previous purchases, potential purchases, as well as other items to
help us better understand user’s needs. By setting a cookie on our site, users would
not have to log in a password more than once, thereby saving time while on our site.
If users reject the cookie, they may still use our site. The only drawback to this
is that the user will be limited in some areas of our site. Persistent cookies enable
us to track and target the interests of our users to enhance the experience on our
site. See the "Profile" section.
We have no control over any third party use also use cookies to store personal information.
However, we do not provide this information to any third party.
Log Files
Like most standard website servers we may use log files. This includes internet
protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit
pages, platform type, date/time stamp, and number of clicks to analyze trends, administer
the site, track user’s movement in the aggregate, and gather broad demographic information
for aggregate use. IP addresses, etc. are not linked to personally identifiable
information.
Special Offers and Updates
We send all new members a welcoming email for your information, and if applicable,
verify password and username. Out of respect for the privacy of our users we present
the option to not receive these types of communications. Please see the Choice and
Opt-out sections.
Newsletter
We will be sending a newsletter to all registered users. If a user wishes to subscribe
to our newsletter, we ask for contact information such as name and email address.
Out of respect for our users privacy we provide a way to opt-out of these communications.
These newsletters will not contain any advertisements other than job openings.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement.
For instance, if our service is temporarily suspended for maintenance we might send
users an email. Generally, users may not opt-out of these communications, though
they can deactivate their account. However, these communications are not promotional
in nature.
Customer Service
We communicate with users on a regular basis to provide requested services and in
regards to issues relating to their account we reply via email or phone, in accordance
with the users’ wishes.
Other Uses
We can use your information to help facilitate requested information, resolve disputes,
troubleshoot problems, enforce user agreements, and analyze site usage, as well
as site content customization, layout and services. Your information, such as your
user ID and e-mail address can be used with message boards and instant messaging.
No personal information will be used here though.
End of Services
SBSB will not store any user information, other than e-mail, when a user no longer
wishes to subscribe to the job services offered.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal
information when required by law wherein we have a good-faith belief that such action
is necessary to comply with a current judicial proceeding, a court order or legal
process served on our website. This includes, but is not limited to, any defense
to any claim in which SBSB is a defendant, to assist in any investigations by law
enforcement agencies, or violations of any SBSB policy.
Aggregate Information (non-personally identifiable)
While SBSB will not rent, sell or share your information in general, there are certain
instances that your information may be used. We share aggregated demographic information
and in some cases your e-mail address with others.
This is how your information will be shared:
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Information relating to minors will only be used with prior parental or guardianship
approval.
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If SBSB merges with another company, then this information will be shared with the
merging company.
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These are the instances in which we will share users’ personal information:
As agreed to at the various sections under SBSB;
SBSB does not rent, sell, or share personal information about you with other people
or nonaffiliated companies except under the following circumstances;
We respond to subpoenas, court orders, or legal process, or to establish or exercise
our legal rights or defend against legal claims;
We believe it is necessary to share information in order to investigate, prevent,
or take action regarding illegal activities, suspected fraud, situations involving
potential threats to the physical safety of any person, violations of SBSB, terms
of use, or as otherwise required by law;
We transfer or lease information about you if SBSB is acquired by or merged with
another company. In this event, SBSB will notify you before information about you
is transferred and becomes subject to a different privacy policy;
We do not support any illegal use of your private information and will make every
effort to stop such practices in order to protect your privacy.
Business Transitions
In the event SBSB goes through a business transition, such as a merger, being acquired
by another company, or selling a portion of its assets, users’ personal information
will, in most instances, be part of the assets transferred. Users will be notified
via e-mail, as well as with a prominent notice on our website for at least 30 days
prior to a change of ownership or control of their personal information. If as a
result of the business transition, the users’ personally identifiable information
will be used in a manner different from that stated at the time of collection they
will be given choice consistent with our notification of changes section.
Children’s Privacy
SBSB is designed for those who can legally create binding contracts. Therefore,
SBSB wants to protect children’s privacy. We comply with the Children’s Online Privacy
Protection Act of 1998 and it’s accompanying FTC regulations.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their information used
for purposes not directly related to our site at the point where we ask for information.
Users who no longer wish to receive our communications may opt-out of receiving
these communications by replying to unsubscribe in the subject line in the email
or email us at info@sbsb.com.
You may also opt-out by going to our web page at SBSB or you may contact us by phone
or postal mail as well.
Users of our site are always notified when their information is being collected
by any outside parties. We do this so our users can make an informed choice as to
whether or not they should proceed with services that require an outside party.
Links
This website may contain links to other sites. Please be aware that we, SBSB, are
not responsible for the privacy practices of such other sites. We encourage our
users to be aware when they leave our site and to read the privacy statements of
each and every website that collects personally identifiable information. This privacy
statement applies solely to information collected by this website. SBSB may have
co-branding and/or framing relations with other companies. In this case, you should
be familiar with the privacy policies of both companies, since you may be subject
to each of them.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests.
Participation in these surveys or contests is completely voluntary but the information
collected may be disclosed as per this privacy agreement. The requested information
typically includes contact information (such as name and shipping address), and
demographic information (such as zip code). Contact information will be used/shared
with the contest/survey sponsors (if any) to notify the winners and award prizes.
Survey information will be used for purposes of monitoring or improving the use
and satisfaction of this site. Unless mentioned in this privacy policy, users’ personally
identifiable information is not shared with third parties unless we give prior notice
and choice. Though we may use an intermediary to conduct these surveys or contests,
they may not use users’ personally identifiable information for any secondary purposes.
Tell-A-Friend
We may be starting a referral program. If a user elects to use our referral service
for informing a friend about our site, we ask them for the friend’s name and email
address. SBSB will automatically send the friend a one-time email inviting them
to visit the site. SBSB stores this information for the sole purpose of sending
this one-time email and tracking the success of our referral program. The friend
may contact SBSB Member Center at info@SBSB.com to request the removal of this information
from our database.
SBSB can not be liable for the actions of any "friend" who may give out your personal
information, other than what is permitted in this privacy policy. Any abuse of this
service will lead to suspension or termination of use of this website.
Security
This website takes every precaution to protect our users’ information. When users
submit sensitive information via the website, their information is protected both
online and off-line. When our registration/order form asks users to enter sensitive
information (such as credit card number), that information is encrypted and is protected
with the best encryption software in the industry - SSL. While on a secure page,
such as our order form, the lock icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked,
or open, when users are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user-information off-line. All of our users’
information, not just the sensitive information mentioned above, is restricted in
our offices. We use security protection software made by Oracle, as well as SQKL
query protection. Only employees who need the information to perform a specific
job are granted access to personally identifiable information. Furthermore, ALL
employees are kept up-to-date on our security and privacy practices. Finally, the
servers that store personally identifiable information are in a secure environment.
SBSB will make every effort to protect your information. However, SBSB can’t be
liable (for any damages whatsoever) for security breaches that occur outside of
SBSB.
If users have any questions about the security at our website, users can send an
email to info@SBSB.com.
Correcting/Updating/Deleting/Deactivating Personal Information
If we decide to change our privacy policy, we will post those changes to this privacy
statement, the homepage, and other places we deem appropriate so our users are always
aware of what information we collect, how we use it, and under what circumstances,
if any, we disclose it. We will use information in accordance with the privacy policy
under which the information was collected.
If, however, we are going to use users’ personally identifiable information in a
manner different from that stated at the time of collection we will notify users
via email. Users will have a choice as to whether or not we use their information
in this different manner. However, if users have opted out of all communication
with the site, or deleted/deactivated their account, then they will not be contacted,
nor will their personal information be used in this new manner. In addition, if
we make any material changes in our privacy practices that do not affect user information
already stored in our database, we will post a prominent notice on our website notifying
users of the change. In some cases where we post a notice we will also email users,
who have opted to receive communications from us, notifying them of the changes
in our privacy practices.
Contact Information
If users have any questions, disputes or suggestions regarding our privacy policy,
please contact us at:
Email: info@SBSB.com